Driver Requirements - BlueBuzzer

BlueBuzzer Driver Requirements

Join our team of reliable drivers and become part of the BlueBuzzer scheduled trip network. Our commitment to reliability sets us apart in the transportation industry.

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Last updated: August 30, 2025
Reliability Pledge Requirements Performance Standards Enforcement Documents Support

The BlueBuzzer Reliability Pledge

Our Commitment to Scheduled Trips

At BlueBuzzer, we take pride in our commitment to scheduled trips. When a rider books with us, they trust that their driver will prioritize that time and honor the scheduled commitment. This reliability is what sets us apart and keeps our customers returning.

Cancellations Damage Trust

Canceled trips—especially after accepting—create frustration, damage customer trust, and go against BlueBuzzer's scheduled trip policy.

Reliability Is Expected

When you accept a scheduled trip, you are expected to prioritize and complete it unless there is an unavoidable emergency.

Important Notice

Repeated cancellations after accepting trips will result in disciplinary action, which may include temporary suspension or permanent removal from the BlueBuzzer Driver Platform.

Need Help?

If a specific issue is preventing you from fulfilling trips, contact Driver Support so we can work with you on a solution.

Minimum Driver Requirements

Note: Your documents must be valid, legible, and kept up to date.

Full-Coverage Auto Insurance

Active policy in your name or your legal entity that meets state minimum requirements.

Must include liability coverage for ride-sharing activities

Valid Driver's License

Current license for your operating state/region with a clean driving record.

Must be at least 21 years old with minimum 3 years driving experience

Current Vehicle Registration

Registration document showing the vehicle is properly registered in your name.

Valid Vehicle Inspection

Current inspection certificate as required by local law (within last 12 months).

Clear Profile Selfie

Recent photo without sunglasses, clearly showing your face. Updated every 12 months.

Completed 1099 & Background Check

Independent Contractor application, background check authorization, and tax details completed.

Performance Standards

Stay inside these lines—this is how we protect rider trust and your earnings.

Star Rating

4.8 - 5.0

Maintain excellent rider satisfaction

Cancellation Rate

0% - 20%

Keep cancellations to a minimum

Weekly Cancellation Threshold

0 / 3

3 cancellations in 7 days = 1 week suspension

Active Service Regions

These standards apply across all active BlueBuzzer regions:

Virginia Delaware Pennsylvania Maryland New Jersey West Virginia Dominican Republic

Enforcement & Discipline

We're serious about scheduled reliability. Here's our enforcement process:

First Spike or Concern

Notice and coaching from our support team. We'll work with you to understand the issue and prevent future occurrences.

Repeated Cancellations After Accepting

Temporary suspension from the platform. Length depends on severity and history.

Persistent Pattern or Severe Breaches

Extended suspension or permanent removal from the BlueBuzzer Driver Platform.

Zero Tolerance

Any fraudulent activity, safety violations, or discrimination will result in immediate permanent removal from the platform.

Document Refresh & Expiration

Document Renewal Schedule

Insurance & Registration
Before Expiry
Vehicle Inspection
Annually
Profile Selfie
Every 12 Months

How to Submit Documents

  1. Open the BlueBuzzer Driver app
  2. Navigate to "Documents" section
  3. Upload Insurance, License, Registration, Inspection, and Selfie
  4. Ensure photos are sharp with all edges visible
Tip: Use good lighting and position documents on a flat surface for best results
Document Requests

We may request updated documents at any time to maintain compliance and safety standards. Prompt response ensures uninterrupted driving access.

Need Help?

Driver Support

If something is stopping you from completing scheduled trips or updating your documents, contact Driver Support. We'll work with you to get it fixed fast—because reliability isn't just our promise to riders; it's your competitive edge.

Email Support
support@bluebuzzer.com
In-App Support

BlueBuzzer Driver App → Help Center

Response Time

Email: Within 24 hours

In-App: Within 12 hours

Urgent Issues: Flag as urgent for faster response

Ready to Join BlueBuzzer?

Apply to Drive View Driver Benefits Agent Commission Program

Frequently Asked Questions

The approval process typically takes 3-5 business days once all required documents are submitted and verified. Background checks may take additional time depending on your location.

Vehicles must be 10 years or newer, have 4 doors, seat at least 4 passengers (including driver), be in good mechanical condition, and pass a vehicle inspection. Certain vehicle types may have additional requirements.

Yes, you can drive in any of our active regions (Virginia, Delaware, Pennsylvania, Maryland, New Jersey, West Virginia, and Dominican Republic) as long as you meet the specific requirements for each region.

You will receive notifications starting 30 days before expiration. If documents are not renewed before expiry, your account will be temporarily suspended until updated documents are submitted and verified.